A new scheduling/customer contact app has been developed specifically for car audio retailers by a former retail shop owner.
Tony Dehnke, who owned Driven Audio in Abbotsford, BC, Canada, has developed an online system allowing 12 volt retailers to schedule installs, create digital work orders, check in cars, text customers with appointment reminders, handle photos and more. Called the “Toolbox” by 12v.Biz, it helps retailers modernize their booking system, reduce no shows, eliminate messy paperwork and track their jobs – all from their existing phones, tablets and computers.
“The Toolbox App replaces disconnected systems like Google Calendar and the need for staff to make manual phone calls, and it replaces Drop Box with a million disorganized photos. It works on cellphones, tablets and desktops,” said Dehnke.
“I saw retailers frustrated with the issues they had in their store and I had the same problems before I sold my store. I tried to find digital ways to do scheduling and work orders, but our industry is pretty unique and the general software that might work for a hairdresser, didn’t work for our business,” he said.
He soft-launched the app in July with a dozen retailers and has worked with them to refine the system. “Our dealers have created over 5000 work orders in the Toolbox App so far, and use it daily. The feedback from technicians and salespeople using the app has been very positive,” he said.
12v.Biz is now officially launching Toolbox with the new feature of compatibility with Quickbooks Online, so dealers need not retype in customer information. The app also works standalone for retailers using other POS software.
The app is built to work for retailers of all sizes from solo operators to multi-location operations.
For more information contact Tony Dehnke at 1-604-799-5940 (Canada) or [email protected].
