https://www.ceoutlook.com/2022/05/16/5-steps-to-prevent-bad-online-reviews/ News, analysis and comments on the car audio and electronics industry Mon, 16 May 2022 17:02:59 +0000 hourly 1 https://wordpress.org/?v=6.0.3 https://www.ceoutlook.com/2022/05/16/5-steps-to-prevent-bad-online-reviews/#comment-19190 Mon, 16 May 2022 17:02:59 +0000 https://www.ceoutlook.com/?p=87684#comment-19190 “kill them with kindness” THIS – this is what I have always believed. Empathize with your clients, feel their pain, see it from their perspective and do whatever you can to make them happy. It works. We get so many clients because of our 5 star google reviews and the only reason we have them is we practice exactly what Mr. Retail preaches.

]]> https://www.ceoutlook.com/2022/05/16/5-steps-to-prevent-bad-online-reviews/#comment-19189 Mon, 16 May 2022 16:27:39 +0000 https://www.ceoutlook.com/?p=87684#comment-19189 Goggle and all other companies should remove the section where people leave reviews whether it’s good or bad. So many happy customers do not leave reviews at all but few scumbags and sometimes they are not even customers leave bad reviews just for the hell of it. Google of course charge businesses a hefty amount of money to remove bad reviews and make a bad business look like the greatest business in the world. I think businesses should have a choice to allow people leave or not leave reviews. Why should have our business govern by companies like google or yelp or others. These companies should help not be part of destroying businesses specially small businesses. That’s my opinion.

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